Your order will typically be shipped within 2-3 business days of when the order is placed. If this is not the case, we will contact you via email to inform you of any delays.
Once your order is placed completed, we will send you an email containing your tracking information. All of our US Based shipping options include tracking.
Please contact us IMMEDIATELY. Once your order is shipped, we cannot change your shipping address.
We ship from Dallas, Texas
Currently, we only ship to the United States, Canada, and Mexico. We plan to expand this list in the very near future!
Of course! We are located in Allen, Texas. Just choose “local pickup” as your shipping option during checkout. Once your order is placed, we will contact you for pickup options.
If your product is damaged in shipping, please contact us. We will either replace the product for you, or offer in-store credit towards the purchase of a replacement product.
Absolutely! Check out our custom order form to order a decal of your own design.
Sure! If you have contacted us for a custom order, we usually will have your proof ready in 1-3 business days. If you are ordering from one of our product categories (ex. Social Media Decals), just include that you would like to see your design in the “Additional Info” section on the order page. Please include your preferred contact information.
Absolutely! We use sign-grade vinyl, not the cheap stuff. You can expect your products to withstand varying weather conditions (even the dishwasher!). If you have any questions about product durability, contact us!
You can find our full-featured instruction pages here! (Videos coming soon)
We always recommend measuring for exact sizing yourself, but please feel free to contact us if you need guidance on sizing.
Type your username or custom text EXACTLY as you want it displayed. We do NOT automatically add the “@” symbol to your text. Most font choices are caps sensitive. Fonts marked with “*” do not have a native “@” symbol available.
We do not offer any refunds on our products unless there is a quality control issue on our part. In order to be eligible for a refund, product must be in the exact condition in which it was received. We do not refund installed products.
Much like our Refund Policy, we do not offer returns unless there is a quality control issue on our part. In order to be eligible for a return, product must be in the exact condition in which it was received. We do not accept returns on installed products.